Shipping & Delivery Policy
Introduction
This Shipping and Delivery Policy explains how orders placed on Shoppkit are processed and delivered.
Shoppkit operates as a marketplace connecting buyers with independent sellers. Products are listed, sold, and fulfilled by individual sellers. By placing an order, customers acknowledge that shipping and delivery responsibilities are handled by the respective seller.
Shipping Responsibility
All products listed on Shoppkit are shipped directly by independent sellers using their chosen logistics partners.
Shoppkit does not handle packaging, shipping, or delivery of products. Once an order is placed, the seller is solely responsible for order processing, dispatch, and delivery.
Delivery Time
Delivery timelines vary based on seller location, customer address, product availability, and logistics arrangements.
Estimated delivery times are indicative and may range from same-day or next-day delivery in certain locations to several days depending on distance and service availability. Delays may occur due to unforeseen circumstances such as weather conditions, logistics disruptions, or high order volume.
Delivery Charges
Delivery charges are determined by the respective seller and are displayed during the checkout process.
Shipping costs may vary depending on location, delivery speed, product type, and seller-defined shipping methods.
Platform Handling Charges
Shoppkit may apply platform handling or service charges where applicable. These charges support platform operations, maintenance, and service improvements.
Any applicable charges will be clearly displayed to customers before completing the purchase.
Order Tracking and Communication
Customers may receive order updates, tracking details, or delivery-related communication directly from the seller or logistics partner.
Shoppkit may facilitate communication between buyers and sellers but is not responsible for delivery updates provided by sellers.
Delivery Limitations
Delivery availability depends on the service areas supported by individual sellers and their logistics partners.
Some products may be restricted to specific regions. Customers are advised to review product details and seller information before placing an order.
Failed Delivery and Address Accuracy
Customers are responsible for providing accurate and complete delivery information.
In case of failed delivery due to incorrect address, unavailability, or refusal to accept delivery, the seller may cancel the order or apply additional charges for re-delivery.
Contact Information
For any shipping or delivery-related queries, customers may contact us through the official contact page available on the Shoppkit website.
Policy Updates
Shoppkit reserves the right to update or modify this Shipping and Delivery Policy at any time. Continued use of the platform after updates indicates acceptance of the revised policy.
